Frequently Asked Questions
Last updated: August 2026
Short answers below. TradeGuard helps you track and remind. It does not replace legal, insurance, or compliance advice from a qualified professional.
What does TradeGuard do?
TradeGuard is a workspace for contractors to store subcontractor Certificates of Insurance (COIs), other compliance documents, project links, expiry alerts (email/SMS optional), portals for subs to upload files, reporting, and state-requirement references with gap checks.
Is TradeGuard legal or insurance advice?
No. Policies, contracts, and regulatory obligations are your responsibility. TradeGuard surfaces dates, documents, and reference information only.
How does the subcontractor portal work?
You invite a subcontractor with a portal link tied to their contact email. They use the tokenized link to upload renewals without creating a GC account.
Does TradeGuard integrate with insurers or AHJs?
Not as a regulator or carrier feed. Imports are uploads and extraction you control; alerting is triggered from what you've stored in the workspace.
What happens during the free trial?
New workspaces typically get full access for a trial window without requiring a credit card. When the trial ends, you'll need a paid plan to keep using dashboard features.
How do expiry alerts work?
You configure how many days ahead to warn before insurance or document expirations. Email notifications go to your team; subcontractors can receive renewal-style requests depending on setup.
State requirements and gap analysis
TradeGuard maintains a curated reference per state for informational purposes. Selecting operating states yields a consolidated view of commonly required document types. You still decide what your contracts and jurisdictions require.
Teams and seats
Plans differentiate how many teammate accounts you can invite. Invite links are emailed from TradeGuard; accepting uses the same workspace as other members on your organization.
Data and security basics
Your files remain under your organizational workspace. Passwords are hashed on our backend; outbound links (portals, certificates) use unguessable tokens with optional expiry.
I have a bug or idea. Who do I contact?
After you sign in, the Dashboard includes a Help center with step-by-steps. You can also send feedback or mail support@trade-guard.pro.
For legal terms see our Terms, and Privacy Policy for how we handle personal data.